Terms of Service

Last updated: 2 July 2026

Welcome to www.rugabub.com.au (the "Website"), owned and operated by Rugabub Pty Ltd ("Rugabub", "we", "our", or "us").

By accessing or using this Website, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy and Refund Policy. If you do not agree with these Terms, please do not use this Website.

Use of Our Website

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit anyone else's use and enjoyment of the Website.

You must not:

• Use this Website for any unlawful or fraudulent purpose.
• Attempt to interfere with the operation or security of the Website.
• Introduce malicious software, viruses or harmful code.
• Attempt to gain unauthorised access to our systems or customer information.
• Copy, scrape or reproduce Website content without our prior written permission.

Product Information

We make every reasonable effort to ensure that product descriptions, specifications, colours, images and pricing are accurate.

However, colours may vary depending on individual monitor or device settings, and slight variations may occur due to manufacturing processes.

Product dimensions, weights and specifications are approximate unless otherwise stated.

We reserve the right to correct errors, inaccuracies or omissions at any time without prior notice.

Pricing

All prices are displayed in Australian Dollars (AUD) unless otherwise stated.

Prices, promotions and availability may change without notice.

Shipping costs, taxes, duties and other applicable charges are calculated separately where applicable.

International customers are responsible for any customs duties, tariffs, taxes or import fees imposed by their destination country.

Orders

Submitting an order does not constitute acceptance of that order.

We reserve the right to refuse, cancel or limit any order where reasonably necessary, including where:

• Products become unavailable.
• Pricing or product information contains an error.
• Fraudulent or suspicious activity is suspected.
• Payment cannot be successfully processed.

If payment has already been processed for a cancelled order, a full refund of the amount paid will be issued.

Payment

Payments are processed securely through trusted third-party payment providers.

Rugabub does not store your complete credit card details.

Accepted payment methods may include Shopify Payments, PayPal, Apple Pay, Google Pay, Shop Pay and other payment methods offered during checkout.

Intellectual Property

Unless otherwise stated, all intellectual property rights relating to this Website and its contents are owned by or licensed to Rugabub Pty Ltd.

This includes, but is not limited to:

• Product designs
• Product names
• Characters
• Artwork
• Illustrations
• Photographs
• Videos
• Graphics
• Logos
• Packaging
• Website design
• Written content
• Marketing materials

These materials are protected by Australian and international intellectual property laws.

No part of this Website or its contents may be copied, reproduced, distributed, published, modified or used for commercial purposes without our prior written permission.

Trade Marks

"Rugabub", "Rugaroo" and associated logos, branding and product names are trade marks or registered trade marks owned by or licensed to Rugabub Pty Ltd.

Unauthorised use is strictly prohibited.

Third-Party Websites

Our Website may contain links to third-party websites for your convenience.

These websites operate independently of Rugabub, and we are not responsible for their content, privacy practices or availability.

The inclusion of a link does not imply endorsement.

Cookies

Our Website uses cookies and similar technologies to improve functionality, analyse Website traffic and personalise your browsing experience.

By continuing to use our Website, you consent to the use of cookies as described in our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, Rugabub Pty Ltd excludes all liability for any loss, damage, cost or expense arising from your use of this Website or reliance on its content.

Nothing in these Terms excludes or limits any rights or remedies that cannot legally be excluded under the Australian Consumer Law or other applicable legislation.

Australian Consumer Law

Nothing in these Terms of Service excludes, restricts or modifies any consumer guarantees, rights or remedies available under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable legislation.

Where a product or service is supplied with consumer guarantees that cannot be excluded by law, those guarantees continue to apply.

Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective immediately upon publication on this Website unless otherwise required by law.

Your continued use of the Website constitutes acceptance of the updated Terms.

Governing Law

These Terms of Service are governed by the laws of New South Wales, Australia.

Any disputes arising from the use of this Website or these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales and Australia.